1. What ways do you take payments?
We take credit cards (Visa, MasterCard, American Express) and PayPal.
2. Is shipping free?
Yes! All orders get free standard shipping.
3. How long does it take to ship?
3 to 7 business days in the UK
International: The time it takes to deliver depends on where it is going.
4. What is your policy on returns?
You have 90 days from the time you get your order to return it. Items must be in their original condition, not used, and have all of their tags still on them.
5. How long does it take to get your money back?
We will process your refund within seven days of receiving and checking your returned items.
6. Is it possible to trade an item?
Yes! Please follow our return instructions to send back the item you bought and then place a new order for the item you want.
7. How can I find out where my order is?
We will send you a tracking number by email once your order has been shipped so you can keep an eye on it.
8. How do I get in touch with customer service?
You can get in touch with us at:
Contact@housefur.shop is our email address.
Phone number: +44 285 467 7023